Privacy Policy

PRIVACY POLICY

Last updated: July 2026

In compliance with the Regulation (EU) 2016/679 of 27 April (GDPR), the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), and other applicable regulations, RÍO DEL ORO 1942, S.L. informs users of the website https://www.blissou.fr about the processing of their personal data.

1. Data controller

Controller: RÍO DEL ORO 1942, S.L.

Tax ID: B-16836454

Registered office: C/ General Pardiñas, 92, 28006 Madrid (Spain)

Email address: hello@blissou.fr

Website: https://www.blissou.fr

2. Purpose of data processing

The personal data provided by users will be processed for the following purposes:

  • Manage user registration on the website, where applicable.

  • Process, manage, and ship completed orders.

  • Manage payments and the corresponding billing.

  • Handle inquiries, requests for information, or complaints received through the various contact channels.

  • Manage exchanges, returns, warranties, and after-sales service.

  • Send communications related to completed orders.

  • Send commercial communications, promotions, or newsletters when the user has given consent.

  • Prevent fraud and ensure transaction security.

  • Comply with applicable legal obligations.

Personal data will not be used for purposes other than those indicated above.

3. Legal basis for processing

The legal basis legitimizing the processing of personal data may be:

  • Performance of a sales contract when the user purchases products through the website.

  • The data subject’s consent to send commercial communications or subscribe to the newsletter.

  • Compliance with legal obligations applicable to RÍO DEL ORO 1942, S.L.

  • Legitimate interest in handling inquiries, improving service quality, preventing fraud, and ensuring website security.

4. Data processed

Depending on the service requested, we may process the following categories of data:

  • First and last name.

  • Shipping and billing address.

  • Email address.

  • Telephone number.

  • Data necessary for order management.

  • Purchase history.

  • Browsing data obtained through cookies, in accordance with the Cookie Policy.

RÍO DEL ORO 1942, S.L. does not store the complete details of bank cards used to make payments on the website. Payments are processed through secure payment platforms.

5. Data retention

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected.

They will subsequently remain blocked for the periods established by applicable legislation to address potential legal liabilities.

When processing is based on consent, the data will be retained until the user withdraws that consent.

6. Data recipients

To properly provide our services, personal data may be disclosed to third parties when necessary, including:

  • Transport companies responsible for delivering orders.

  • Financial institutions and payment service providers, such as PayPal, to process payment for purchases made.

  • Providers of technology services, web hosting, IT maintenance, data storage, and electronic communications.

  • Web traffic analytics and measurement providers, such as Google Analytics, for the purpose of obtaining usage statistics and improving the browsing experience.

  • Public authorities, judicial or administrative authorities where there is a legal obligation.

All providers with access to personal data act in accordance with the corresponding data processing agreements or under the safeguards required by applicable regulations.

RÍO DEL ORO 1942, S.L. does not sell or disclose personal data to third parties for commercial purposes.

7. International data transfers

Some of the providers used by RÍO DEL ORO 1942, S.L., such as Google or PayPal, may process personal data outside the European Economic Area.

When this occurs, such international transfers will only be carried out where appropriate safeguards exist in accordance with Regulation (EU) 2016/679 (GDPR), such as European Commission adequacy decisions, standard contractual clauses, or other legally provided mechanisms that ensure a level of protection equivalent to that required by European regulations.

8. User rights

Users may exercise the following rights at any time:

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to object.

  • Right to restriction of processing.

  • Right to data portability.

  • Right to withdraw consent at any time when processing is based on consent.

To exercise any of these rights, it will be sufficient to send a request, together with proof of identity, to:

hello@blissou.fr

The request will be handled within the time limits established by applicable legislation.

9. Complaints to the supervisory authority

If the user believes that the processing of their personal data does not comply with the applicable regulations, they may lodge a complaint with the Spanish Data Protection Agency (AEPD).

More information is available at:

https://www.aepd.es

10. Information security

RÍO DEL ORO 1942, S.L. adopts the technical and organizational measures necessary to protect personal data against loss, alteration, unauthorized access, or unlawful processing, taking into account the state of the art, the nature of the data processed, and the existing risks.

However, the user should be aware that Internet security measures are not completely invulnerable.

11. Commercial communications

Commercial communications will be sent electronically only when the user has given their express consent or when there is a prior contractual relationship and such communications concern products or services similar to those previously purchased, in accordance with Article 21 of the Law on Information Society Services and Electronic Commerce (LSSI-CE).

The user may unsubscribe at any time by using the link provided in each communication or by writing to hello@blissou.fr.

12. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, which makes it possible to understand how users interact with the website by collecting statistical information about browsing activity.

The information obtained may include data such as the anonymized IP address, device type, browser used, pages visited, visit duration, and other website usage data.

This information is processed in accordance with the Google Privacy Policy. Use of Google Analytics is subject to the user's consent, which may be granted, refused, or modified through the website's cookie settings panel.

13. Amendments to the Privacy Policy

RÍO DEL ORO 1942, S.L. reserves the right to amend this Privacy Policy to adapt it to legislative or case-law developments or changes in its activities.

When the changes are significant, users will be informed through the website itself or by any other appropriate means to ensure that they are aware of the changes introduced.

This Privacy Policy is the property of RÍO DEL ORO 1942, S.L. and applies to all processing of personal data carried out through the website https://www.blissou.fr.